Managed Services

Managed Services Designed to Elevate Your Business

We manage, monitor, and optimize your technology environment 24/7, resolving issues before they impact your business.

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Average response time under 15 minutes

Our Services

Take your business to the next level

Optimize your IT operations. Enhance business efficiency.

24/7 IT Outsourcing & Support

Round-the-clock support that eliminates downtime before it impacts you.

Proactive Maintenance

Continuous monitoring that catches issues before they reach you.

IT Infrastructure Management

Servers, networks, and cloud, managed so you don't have to.

IT Security Management

Layered security against threats, vulnerabilities, and unauthorized access.

Managed Microsoft 365

Tailored M365 for better collaboration, communication, and security.

Backup & Disaster Recovery

Always-on backups with rapid restore. Minimal downtime, zero data loss.

Stop firefighting. Start scaling.

Let us handle the complexity so your team can focus on growth.

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Average response time under 15 minutes for critical issues

How We Deliver

From onboarding to operational excellence

A seamless transition to fully managed IT operations.

Environment Audit

Full assessment of your systems, vendors, and pain points to define the support baseline.

SLA & Onboarding

Custom service level agreements, monitoring agent deployment, and team handover.

Proactive Monitoring

24/7 real-time alerting, patch management, and automated health checks from day one.

Continuous Optimization

Monthly performance reporting, capacity planning, and strategic IT advisory.

Proven Results

Real-world impact

Case Study · Financial Services

Managed IT support for a growing fintech operation

Took over full IT management for a fintech company experiencing rapid growth, providing 24/7 monitoring, proactive maintenance, and rapid incident response across their production and development environments.

99.8%

SLA Compliance

15 min

Avg Response Time

40%

Fewer Incidents

"Since Broadcore took over our IT operations, we've been able to focus entirely on our product. They handle everything, from server patches to network emergencies, and they do it better than our in-house team ever could."

Chief Technology Officer

Financial Services

<15min

Avg. Response Time

99.9%

SLA Uptime

24/7

Monitoring

200+

Endpoints Managed

Common Questions

Frequently asked

Our managed services cover 24/7 infrastructure monitoring, proactive maintenance, patch management, help desk support, network management, backup verification, and security monitoring, all under a single monthly fee.

Not at all. You retain full control. We act as an extension of your team, providing recommendations and executing changes based on your approval. Monthly reports keep you fully informed.

Our standard SLA guarantees a 15-minute response for critical issues and 1-hour for general support requests. Our NOC operates 24/7/365, so you're never waiting for business hours.

Yes. Many of our clients use a co-managed model where we handle infrastructure monitoring and escalations while their internal team focuses on user support and strategic projects.

We integrate with your existing toolset wherever possible. We work with Zabbix, PRTG, SolarWinds, and other platforms. If your current tools are inadequate, we recommend and deploy alternatives at no additional licensing cost as part of the managed contract.

Ready for Stress-Free
IT Operations?

30 minutes. Zero pressure. Let's discuss your managed services needs.

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